Frequently Asked Questions
Everything you need to know about your Gisada luxury fragrance experience.
Are Gisada fragrances authentic and long-lasting?
Yes, all Gisada fragrances are 100% authentic and crafted with high concentrations of essential oils, ensuring a long-lasting, premium scent profile that evolves beautifully on the skin.
What is your shipping policy for international orders?
We offer worldwide shipping. Delivery times typically range from 3 to 7 business days depending on your location. Tracking information is provided via email as soon as your order is dispatched.
Can I return a fragrance if I have already opened it?
To maintain hygiene and quality standards, we only accept returns on products that are unopened, unused, and in their original cellophane packaging within 14 days of delivery.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options such as Klarna and Apple Pay for a seamless checkout experience.
Are your products cruelty-free?
Yes, Gisada is committed to ethical beauty standards. We do not test our finished products or ingredients on animals, nor do we commission third parties to do so.
How should I store my Gisada perfume to maintain its quality?
To preserve the integrity of the scent, we recommend storing your perfume in a cool, dry place away from direct sunlight and extreme temperature fluctuations.